KOCHI METRO RAIL LTD
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OVERVIEW
This project focuses on analyzing the operational structure and management of individual stations within the Kochi Metro Rail Ltd. (KMRL) using systems thinking. Through a systems approach, the project identifies key participants, their roles, and responsibilities in station management.
ROLE
Researcher, UX Designer
TEAM
2 Person Team
YEAR
2022
KOCHI METRO
Kochi Metro Rail Limited or KMRL is a joint venture between the Government of India and the Government of Kerala, responsible for the implementation, operation, and maintenance of the Kochi Metro, a rapid transit system serving the city of Kochi.
GOAL & SCOPE
The scope of the project is limited to station operations, where multiple subsystems and stakeholders function simultaneously.
Through a systems approach, the project identifies key participants, their roles, and responsibilities in station management. By utilizing tools such as Organizational Charts, Process Charts, Data Flow Diagrams (DFD), and Entity-Relationship (ER) Diagrams, the project aims to highlight inefficiencies and problem areas within the current system.
Check out the full project on Behance!
